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quality care for veterans

“All gave some, some gave all.”

Korean War veteran and Purple Heart recipient, Howard William Osterkamp- Army 1951-1953

 Comfort Care Hospice became the first in Alabama to receive the nations’ highest recognition for service to veterans by the National Hospice and Palliative Care Organization when the Andalusia, Fairhope and Scottsboro branches reached elite Level 5 partner status with NHPCO’s We Honor Veterans program. To attain Level 5 status, Comfort Care teams completed activities designed to increase access and improve quality of care for veterans in the local community. This distinction places great emphasis on education and efforts to meet the unique needs of Vietnam-era and combat veterans, and it requires yearly recertification.

“When we set out to create the Level 5 program, we knew that it had to be different to truly showcase the efforts to go above and beyond,” said NHPCO President and CEO Edo Banach. “Not only have you demonstrated your commitment, but you have provided an example of what all hospice partners should strive to be.”

Comfort Care Hospice does recognize the unique needs of veterans and families who are experiencing advanced illnesses. Our interdisciplinary teams of trained hospice professionals understand and respond appropriately to these needs.

Many veterans have served in dangerous duty assignments. Some veterans may have served in combat. Dangerous duty assignment, combat or not, often leaves the residuals of trauma and symptoms of PTSD with the veteran. As veterans age, these traumatic memories may surface and cause significant distress for the veteran and family. Education and understanding is important in providing a medically appropriate, emotionally safe, and supportive environment when this happens.

Since hospice care is part of the VHA Standard Medical Benefits Package, all enrolled veterans are eligible if they meet the clinical need for service. There are No Co-Pays for hospice care when provided by the VA or an organization with a VA contract.


Veteran Services include:

  • A streamlined referral and admissions process.

  • Collaboration and coordination with your physician, VA medical centers and case managers. 

  • Medication, equipment and personal care supplies. 

  • Coverage of hospice care for veterans by the VA, TRICARE, Medicare, Medicaid and private insurance. 

  • RN’s and Hospice Aides. 

  • Psychosocial and Spiritual support. 

  • Referral and assistance in application for community and VA resources and benefits (please see the Veterans Resource page for additional info.). 

  • Vet-to-Vet Volunteers. 

  • Recognition and celebration of veterans’ military service and special events with veteran pinning ceremonies, Veterans Day and Vietnam Welcome Home celebrations, and other military anniversary observances. 

  • Specialized veteran support groups. 

  • Comprehensive Bereavement Services including grief support groups, celebration of life and butterfly release events, individual/family counseling and/or referral as needed for 13 months after a death. 


We Honor Veterans

“I am pleased that Comfort Care Hospice dedication to the community and quality end-of-life care for our veteran population has resulted in a Level 5 partnership with NHPCO”, said Chief Operating Officer for Comfort Care Hospice L.L.C. Lisa Teel. “It is a great honor to serve veterans and their families who have truly sacrificed for our community and for our country.” 

All Comfort Care Hospice branches participate in the We Honor Veterans program.

Veteran resources

We are committed to providing veteran-centric care and service to the veterans and families in our communities.

We have assembled the resource links below as a community service to help you locate and access VA, community and caregiver information that may be helpful.


  • Phone Numbers and Links
  • Veteran Family Resources
  • Military Record Request
  • Expedite Record Request
  • Benefit Application
  • Aid and Attendance
  • Veteran Caregiver Resources

For further criteria about patient qualifications for hospice, contact the hospice location near you.